Shipping & Delivery

New Zealand Shipping

Shipper                                    Estimated Time              Order Values                               Shipping value

NZ Post or Courier IT            1-14 Days                          Under $120 NZD                       $8.00 NZD

Courier IT                                   1-14 Days                           Over $120 NZD                           FREE

 ** Please note: Certain rural deliveries can take a little more time, so please allow up to 14 working days

If you haven't received your order within 14  days, please reach out to us for tracking details. We appreciate your patience and understanding

Australia Shipping

Shipper                                                 Estimated Time          Order Values                           Shipping value 

Australia Post or Courier IT            7-15 Days                     Under $250 NZD                   $8.99 NZD    (contact us for more details regarding rural areas for shipping)  

DHL                                                            Overnight                                                                        $50.00 NZD    (contact us for more details regarding rural areas for shipping)      

** Please note: COVID has caused some deliveries to be delayed up to 10 working days. Please contact me if you would like more information. 

If you haven't received your order within 15 days, please reach out to us for tracking details. We appreciate your patience and understanding

If you have further questions regarding our Shipping, please refer to our Terms and Conditions.                   

Worldwide Shipping

By processing your payment and completing your order with us, you accept the following terms and conditions regarding the shipping and delivery of your order.

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 7 to 20 working days. Your tracking number will be updated 3-7 days after your order has been shipped.

Please note, we cannot control processing delays in customs or additional delivery time to locations in the rest of the world.

International Customs Fees

All customs fee, taxes and any other additional costs associated with your purchase overseas are on your own responsibility. These are not included in the cost of the order or shipping fee.

We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to your purchase. We are not responsible for any additional taxes and customs charges that are requested during the shipment of your order. We do not offer refunds for these costs.

If an order is refused by a customer due to customs fees, the parcel will be held and then be abandoned if these fees are not paid in this time. We are not responsible for the handling of an abandoned order.

May be subject to certain restrictive factors, such as: weather, holidays, etc. The timeliness of logistics cannot be guaranteed.

If you haven't received your order within 20 days, please reach out to us for tracking details. We appreciate your patience and understanding

Our Brands