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GiftTree NZ
Important Notice
Gift Tree products are available through our official Gift Tree channels. If you see another website or advertisement using similar products or branding, please check carefully that you are dealing with the official Gift Tree NZ website before purchasing. For genuine Gift Tree NZ products and information, use gifttree.co.nz.
Contact Notice: Due to a high volume of scam calls, we cannot respond to phone calls or voice messages. For assistance, please contact us by email or use the contact form on this page.
Shipping Information:
- Orders typically take approximately 7–21 working days to arrive, including carefully packed plants. Orders near Christchurch may arrive sooner.
- Orders generally require approximately 2–3 working days for processing before dispatch.
- Delivery times are estimates and may be affected by rural delivery, courier networks, customs, weather, or other circumstances outside our control.
Contact Information:
- For order enquiries, please include your order number and a clear description of the issue.
- For urgent questions or faulty products, please include clear photos and a short video where appropriate.
Please note: We generally do not investigate tracking enquiries during the first three weeks after dispatch. If your order has not arrived after approximately 21 working days, please contact us with your order number so we can follow up. For more information, please see our Delivery Information and Terms & Conditions . We are a small team rather than a call centre, so email helps us respond more efficiently.
Send an email
sales@gifttree.co.nz
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